Frequently Asked Questions

Q. What payment methods can I use?

A. Payment is made at the time of the order, this can be via, Mastercard, Visa, Debit or Credit cards, or via PayPal. We also offer Pay in 3 via PayPal (instalment payments).

Q. Do you deliver outside of the UK?

A. Currently not from this website

Q. Are Your Lights in Stock

A. We often stock a small quantity of our most popular lights in popular colours, this will be shown on the respective page. If stock is shown as ‘Backorder‘, they will be made for you. (see below)

Q. What are the lead times for your lights?

A. Most of our lights are made to order and this takes time, lead times are generally 10 – 15 working days, if it’s going to be much longer we will email you. We place orders our order with the factory every week, normally for a number lights at a time, these go into production in strict rotation, hence we give a fair estimate of the delivery time, this can however vary a few days, depending how busy the factory is at the time. We aim to get all orders out as quickly as possible.

Q. I placed an order but haven’t had an email confirmation?

A. Our website automatically acknowledges your order with an email, this happens instantly, (allow a few minutes) so if you have not received the email, please check your spam / junk folder. If you do not get this, you probably will not get our emails confirming when your lights will be ready and delivery tracking emails.

Q. I placed an order, but now I have changed my mind?

A. OK, we all have second thoughts, you can cancel your order at anytime and you will be refunded in full.

Q. Can I return my light?

A. Lights purchased from this website (fishermanslights.co.uk) can be returned, unused and properly packed – full returns details here.

Q. Are your lights dimmable?

A. All our lights can be dimmed, if your using LED light bulbs you need a dimmable bulb and suitable dimmer switch, we also supply these options.

Q. Do your outside lights have Motion Sensors (PIR’s)

A. All our lights can be fitted with a stand alone PIR, or in fact run multiple lights from one sensor if required. We sell these separately here

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